PERSONAL INFORMATION WE COLLECT
When you use the Service, we collect the following types of personal information:
Account Registration Information
In order to sign up for a free trial or make a purchase, you must create an account by providingus with your email address and a password. You may also create a username and upload an avatar touse for comments or forums.
You must also provide valid payment card information if you wish to sign up for a free trial,subscription, or make any other purchase. Except for the name associated with your card andinformation about the transaction (e.g., time of transaction, amount), payment card information iscollected directly by a third-party payment vendor and is not received or stored by us. Information Collected Automatically
Each time you visit the Service, we automatically collect certain information about your deviceand your interaction with the Service. This may include your viewing activity, your IP address,location information, your browser type, your Internet service provider (ISP), referring/exitpages, your operating system, date/time stamps, and related metadata.
We may offer the ability to provide comments or to post messages in a forum. Any posts you makewill be publicly available.
You may also choose to provide other information about yourself in connection with surveys,contests, special offers, customer support inquiries, and other communications with us.
HOW WE USE YOUR INFORMATION
We may use the information collected about you to:
Fulfill your orders and deliver content to you;
Send you marketing communications (depending on your preferences);
Provide customer support to you;
Analyze how the Service is being used for troubleshooting and improvements;
Communicate with you;
Collect debts, prevent fraud, and protect the integrity of the Service;
Enforce our legal rights;
DISCLOSURES TO THIRD PARTIES
We may disclose your information to the following types of third parties:
We may disclose your information when we have a good faith belief that compliance is required by asearch warrant, subpoena, court order, or similar request from a law enforcement or othergovernment agency.
To the Public
We may publicly disclose aggregated user statistics and other information, which is not considered personal information. If you comment on a video or participate in a forum, your comment will be shared publicly.
We may use your personal information to provide you with targeted advertisements or marketingcommunications we believe may be of interest to you.
You can limit the use of your information for purposes of targeted advertising using a number ofmethods:
Via the Digital Advertising Alliance’s tool available atoptout.aboutads.info, which lets you opt-out of interest-based ads on websites.
Via AppChoices mobile app, available athttps://www.youradchoices.com/appchoices, which lets you opt-out of interest-based ads in mobile apps.
Using platform specificopt-out features:Google: https://adssettings.google.com/
By configuring your browser settings and/or mobile settings to restrict third-party cookiesand/or the use of the advertising ID associated with your mobile device for interest-basedadvertising purposes.
The options described above must be set on each of your devices in order to apply. Not allcompanies that serve interest-based ads participate in the ad industry opt-out programs describedabove, so even after opting-out, you may still receive some cookies and interest-based ads fromother companies.
When you create an account, you may receive certain emails:
Transaction Emails: When you first create an account, we may send you a welcomeemail that provides information about your subscription and your account. If you make a purchase,we may send you an email confirming your purchase. We may also send you other emails concerningyour account status and renewals. You may not opt out of transactional emails.
Marketing Emails: Depending on your preferences, we may send you emails lettingyou know about new programs or features, or promotions. You may opt out of these emails at anytime in your account settings.
YOUR PRIVACY RIGHTS
You may change your account information or close your account at any time by logging into youraccount and adjusting your account settings. If you close your account or request that we deleteyour account, you may lose access to content you have purchased. When you close your account, wemay preserve your account information to (i) let you know about new offers and content; (ii)restore your account, if you ever wish to re-subscribe; and (iii) where we believe in good faiththat preservation is necessary to enforce our rights.
Users from California have the right to: request information about the categories and sources ofpersonal information collected about you, and the associated purposes for collection andthird-party disclosures; request a copy of your personal information; request deletion of yourpersonal information; and opt out of the sale of your personal information.
To exercise your right to access or delete your personal information, submit your request by usingour form. Note that to process your request, we must be able to verify youridentity as the owner of the account you are inquiring about. We may not be able to fulfill yourrequest until we can do so. Although you do not need to have an account to submit a request, wemay not be able to locate certain information to process your request if you don’t have one.
Nevada residents have the right to opt out of the sale of certain "covered information" collectedby operators of websites or online services. We currently do not sell covered information, as"sale" is defined by such law, and we don't have plans to sell this information.
The Service is not intended for individuals under the age of 16. If you are a parent or legalguardian who has discovered that your child has provided personal information through the Servicewithout your consent, please contact us so that we can remove any unauthorized information.
For more information about our privacy practices, if you have questions, or if you would like tomake a complaint, please contact us by using our form or by email using the details provided below: